QuantumMatch.ai privacy policy
We protect the workforce telemetry and personal data entrusted to QuantumMatch.ai with the same rigor we apply to our platform. This policy explains the information we collect, how it is used, and the rights available to you.
Information we collect
We only collect information needed to operate the Explainable Workforce OS™, deliver contracted services, and maintain security.
- Account data. Names, work emails, company, and role details provided during onboarding or contact requests.
- Platform telemetry. Usage logs, configuration metadata, and event data generated while using dashboards, launchpads, or APIs.
- Support records. Communications related to troubleshooting, enablement, security reviews, and compliance inquiries.
How we use data
We process personal and operational data to honor contractual commitments, provide support, and meet legal obligations. We never sell or rent customer data.
- Operate, monitor, secure, and improve the Explainable Workforce OS.
- Deliver onboarding, enablement, success, and technical support activities.
- Comply with audit requests, regulatory obligations, and lawful process.
Retention & deletion
We retain data for as long as necessary to satisfy contractual and legal requirements. When data is no longer needed, it is deleted or irreversibly anonymized.
- Customer content is removed within 60 days of contract termination unless otherwise documented.
- Benchmarking telemetry can be anonymized at any time upon written request.
- We provide deletion attestations for regulated industries and audit partners.
Your privacy rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of personal data we hold about you.
- Access & portability. Request a copy of the personal data we process about you.
- Correction. Update inaccurate or incomplete information.
- Deletion. Ask us to remove personal information, subject to contractual or legal limitations.
- Objection & restriction. Limit certain processing activities where applicable law allows.
Submit privacy requests at [email protected]. We respond within statutory timelines and document all actions taken.
Subprocessors & safeguards
We work with vetted infrastructure partners and service providers that are bound by confidentiality, data protection, and breach notification obligations. Each subprocesser undergoes security and compliance reviews before engagement.
Contact us
Questions about this policy or our privacy practices can be directed to [email protected] or submitted through our contact form.
This privacy policy was last updated in January 2025.